000924462 000__ 04338cam\a2200541Ii\4500
000924462 001__ 924462
000924462 005__ 20230306151144.0
000924462 006__ m\\\\\o\\d\\\\\\\\
000924462 007__ cr\nn\nnnunnun
000924462 008__ 200128s2020\\\\sz\a\\\\o\\\\\101\0\eng\d
000924462 020__ $$a9783030395407$$q(electronic book)
000924462 020__ $$a3030395405$$q(electronic book)
000924462 020__ $$z9783030395391
000924462 0248_ $$a10.1007/978-3-030-39
000924462 035__ $$aSP(OCoLC)on1137818872
000924462 035__ $$aSP(OCoLC)1137818872
000924462 040__ $$aLQU$$beng$$cLQU$$dGW5XE
000924462 049__ $$aISEA
000924462 050_4 $$aTK5105.875.I57
000924462 08204 $$a006.35
000924462 1112_ $$aCONVERSATIONS (Workshop)$$n(3rd :$$d2019 :$$cAmsterdam, Netherlands)
000924462 24510 $$aChatbot research and design :$$bThird International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers /$$cAsbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg (eds.).
000924462 2463_ $$aCONVERSATIONS 2019
000924462 264_1 $$aCham :$$bSpringer,$$c2020.
000924462 300__ $$a1 online resource (xii, 273 pages) :$$billustrations.
000924462 336__ $$atext$$btxt$$2rdacontent
000924462 337__ $$acomputer$$bc$$2rdamedia
000924462 338__ $$aonline resource$$bcr$$2rdacarrier
000924462 4901_ $$aLecture notes in computer science ;$$v11970
000924462 4901_ $$aLNCS sublibrary. SL 3, Information systems and applications, incl. Internet/Web, and HCI
000924462 500__ $$aIncludes author index.
000924462 5050_ $$aConversational Agents in Healthcare: Using QCA to Explain Patients Resistance to Chatbots for Medication -- An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots -- the DBpedia Chatbot -- Privacy Concerns in Chatbot Interactions -- Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice -- The Conversational Agent "Emoty" Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine -- Gender Bias in Chatbot Design -- Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web -- Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD -- Towards Chatbots to Support Bibliotherapy Preparation and Delivery -- CivicBots -- Chatbots for Supporting Youth in Societal Participation -- Using Theory of Mind to Assess Users Sense of Agency in Social Chatbots -- Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context -- Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues -- Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives -- Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluation -- Chatbots for the Information Acquisition at Universities -- A Students View on the Application Area -- A Configurable Agent to Advance Peers Productive Dialogue in MOOCs -- Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings -- Experiences from a Field Study.
000924462 506__ $$aAccess limited to authorized users.
000924462 520__ $$aThis book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
000924462 650_0 $$aInternet$$vCongresses.
000924462 7001_ $$aFølstad, Ashbjørn.
000924462 7001_ $$aAraujo, Theo.
000924462 7001_ $$aPapadopoulos, Symeon.
000924462 7001_ $$aLaw, Lai-Chong.
000924462 7001_ $$aGranmo, Ole-Christoffer.
000924462 7001_ $$aLuger, Ewa.
000924462 7001_ $$aBrandtzaeg, Petter Bae.
000924462 830_0 $$aLecture notes in computer science ;$$v11970.
000924462 830_0 $$aLNCS sublibrary.$$nSL 3,$$pInformation systems and applications, incl. Internet/Web, and HCI.
000924462 852__ $$bebk
000924462 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-030-39540-7$$zOnline Access$$91397441.1
000924462 909CO $$ooai:library.usi.edu:924462$$pGLOBAL_SET
000924462 980__ $$aEBOOK
000924462 980__ $$aBIB
000924462 982__ $$aEbook
000924462 983__ $$aOnline
000924462 994__ $$a92$$bISE