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Questionnaire design, development, evaluation, and testing : where are we, and where are we headed? / Gordon B. Willis
Asking the right questions in the right way : six needed changes in questionnaire evaluation and testing methods / Don A. Dillman
A framework for making decisions about question evaluation methods / Roger Tourangeau, Aaron Maitland, Darby Steiger, Ting Yan
A comparison of five question evaluation methods in predicting the validity of respondent answers to factual items / Aaron Maitland, Stanley Presser
Combining multiple question evaluation methods : what does it mean when the data appear to conflict? / Joanna d'Ardenne, Debbie Collins
The role of question characteristics in designing and evaluating survey questions / Jennifer Dykema, Nora Cate Schaeffer, Dana Garbarski, Michael Hout
Exploring the associations between question characteristics, respondent characteristics, interviewer performance measures and survey data quality / James M. Dahlhamer, Aaron Maitland, Heather Ridolfo, Antuane Allen, Dynesha Brooks
Response burden : what is it and what predicts it? / Ting Yan, Scott Fricker, Shirley Tsai
The salience of survey burden and its effect on response behavior to skip questions : experimental results from telephone and web-surveys / Frauke Kreuter, Stephanie Eckman, Roger Tourangeau
A comparison of fully-labeled and top-labeled grid question formats / Jolene D. Smyth, Kristen Olson
The effects of task difficulty and conversational cueing on answer formatting problems in surveys / Yfke Ongena, Sanne Unger
A compendium of web and mobile survey pretesting methods / Emily Geisen, Joe Murphy
Usability testing online questionnaires : experiences at the U.S. Census Bureau / Elizabeth Nichols, Erica Holmsted-Hawala, Temika Holland, Amy Anderson Riemer
How mobile device screen size affects data collected in web surveys / Daniele Toninelli, Melanie Revilla
Optimizing grid questions for smartphones : a comparison of optimized and non-optimized designs and effects on data quality on different devices / Trine Dale, Heidi Walsoe
Learning from mouse movements : improving questionnaires and respondents' user experience through passive data collection / Rachel Horwitz, Sarah Brockhaus, Felix Henninger, Pascal J. Kieslich, Malte Schierholz, Florian Keusch, Frauke Kreuter
Using targeted embedded probes to quantify cognitive interviewing findings / Paul Scanlon
The practice of cognitive interviewing through web probing / Stephanie Fowler, Gordon Willis
Optimizing questionnaire design in cross-national and cross-cultural surveys / Tom W. Smith
A model for cross-national questionnaire design and pretesting / Rory Fitzgerald, Diana Zavala-Rojas
Cross-national web probing : an overview of its methodology and its use in cross-national studies / Dorothee Behr, Katharina Meitinger, Michael Braun, Lars Kaczmirek
Measuring disability equality in Europe : design and development of the European health and social integration survey questionnaire / Amanda Wilmot
Regression-based response probing for assessing the validity of survey questions / Patrick Sturgis, Ian Brunton-Smith, Jonathan Jackson
The interplay between survey research and psychometrics, with a focus on validity theory / Bruno Zumbo, Jose-Luis Padilla
Quality driven approaches for managing complex cognitive testing projects / Martha Stapleton, Darby Steiger, Mary C. Davis
Using iterative, small-scale quantitative and qualitative studies : a review of 15 years of research to redesign a major federal government survey / Joanne Pascale
Contrasting stylized questions of sleep with diary measures from the American time user survey / Robin Kaplan, Brandon Kopp, Polly Phipps
Questionnaire design issues in mail surveys of all adults in a household / Douglas Williams, J. Michael Brick, W. Sherman Edwards, Pamela Giambo
Planning your multi-method questionnaire testing bento box : examples from the 2017 Census of agriculture testing / Jaki McCarthy
Flexible pretesting on a tight budget : using multiple dependent methods to maximize effort-return trade-offs / Matt Jans, Jody L. Herman, Joe Viana, David Grant, Royce Park, Bianca D.M. Wilson, Jane Kil, Nicole Lordi, Sue Holtby.

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