On the clock : what low-wage work did to me and how it drives America insane / Emily Guendelsberger.
2019
HD8072.5 .G846 2019 (Mapit)
Available at General Collection
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Items
Details
Title
On the clock : what low-wage work did to me and how it drives America insane / Emily Guendelsberger.
Edition
First edition.
ISBN
9780316509008 (hardcover)
0316509000 (hardcover)
0316509000 (hardcover)
Published
New York : Little, Brown and Company, a division of Hachette Book Group, Inc., 2019.
Language
English
Description
xi, 335 pages : illustration ; 25 cm
Call Number
HD8072.5 .G846 2019
Dewey Decimal Classification
331.0973
305.569
305.569
Summary
A college-educated young professional details the grueling realities of hourly labor for the fastest-growing segment of the American workforce while outlining strategies for more humane employment practices.
"After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she traveled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. On the Clock takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. On the Clock explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans." -- Publisher's description
"After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she traveled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. On the Clock takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. On the Clock explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans." -- Publisher's description
Bibliography, etc. Note
Includes bibliographical references and index.
Record Appears in
Table of Contents
Introduction: In the weeds
Amazon
Convergys
McDonald's
Conclusion: Out of the weeds.
Amazon
Convergys
McDonald's
Conclusion: Out of the weeds.