@article{928649,
      note = {Includes index.},
      author = {Sherringham, Keith. and Unhelkar, Bhuvan.},
      url = {http://library.usi.edu/record/928649},
      title = {Crafting and shaping knowledge worker services in the  information economy /},
      publisher = {Palgrave Macmillan,},
      recid = {928649},
      pages = {1 online resource (593 pages)},
      address = {Singapore :},
      year = {2020},
}