Intro
Contents
Chapter 1: Introduction
Bibliography
Chapter 2: The Making of Memory Policies
Remembrance as a Way to Open Minds and Hearts
The Leitmotiv of Memory Policies
Emotion, Dialogue, and Individuation
Memory Policy Tools
Memory Museums and Civic Transformation
Memory Education in Schools
Memory in Courts and Truth Commissions
"Never Again": The Effectiveness of Memory Policy
Memory Policies Have Not Evacuated Intolerance
(Re)framing the Question of the Effects of Memory Policy
Bibliography
Chapter 3: Memory Policies in Action

School Memories: Social "Noise" in the Classroom
Reticence: Fulfilling One's Role as a Teacher by Evoking the Violent Past
Do Memory Policies Foster Indifference Instead of Tolerance?
Social Frameworks of Memory: From School to Family
Ordinary Social Interactions and the Appropriation of Lessons of the Past
Memories in the Museum: Recognizing the Past
Visiting and Revisiting the Past
From the Transmission of Values to Their Reinforcement
Ordinary Social Interactions Are Always Present
Truth Commissions: Collective Healing for Trauma?

Painful Memories at the Heart of Truth Commissions
Banality in the Lives of Victims Who Are Made Witnesses
Trials for Memory: The Law Is the Law (and Politics)!
Lessons from the Past or Verdicts from a Trial?
Memory Trials as Ordinary Trials
Bibliography
Chapter 4: The Effects of Memory
Can Individuals Really Be Changed?
Memory Policies Do Not Educate Individuals
What Good Are Lessons from the Past When Someone Hands You a Gun?
The Political Power of Memory Policies
The Relational Effects of Memory Policies
When Memory Policy Gives Rise to "Victims"

Is Memory Activism Special?
The Small World of Memory Entrepreneurs
The Memorial Enterprise: Job Markets and Social Spheres
Bibliography
Chapter 5: Memory Is Not Enough: Can Memory Policies Be More Effective?
Bibliography
Index