@article{929468,
      author = {Cortš, Pablo.},
      url = {http://library.usi.edu/record/929468},
      title = {Online dispute resolution for consumers in the European  Union [electronic resource] /},
      publisher = {Routledge,},
      recid = {929468},
      pages = {xxi, 260 p.},
      address = {London ;},
      year = {2010},
}