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Table of Contents
1. Introduction
2. Lean Management: The Invisible Revolution
3. The New Worker: Fractured Identities and Denied Recognition
4. The New Worker Dispossessed of Work
5. The New Worker in Service Activities
6. The Impossible Rationalisation of Service Activities
7. Two Scenarios for the Future
8. Conclusion: What Comes After Work.
2. Lean Management: The Invisible Revolution
3. The New Worker: Fractured Identities and Denied Recognition
4. The New Worker Dispossessed of Work
5. The New Worker in Service Activities
6. The Impossible Rationalisation of Service Activities
7. Two Scenarios for the Future
8. Conclusion: What Comes After Work.