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Part A: Introduction
1 A history of organisation and ICT
2 Introduction to Enterprise Engineering
3 Introduction to Enterprise Ontology
Part B: Theories
4 The Enterprise Engineering theories
5 The FI theory
understanding factual knowledge and information
6 The MU theory
understanding models and modelling
7 The TAO theory
understanding function and construction
8 The PSI theory
understanding the operation of organisations
9 The DELTA theory
understanding discrete event systems
10 The OMEGA theory
understanding the construction of organisations
11 The ALPHA theory
understanding the essence of organisations
Part C: Applications
12 The DEMO methodology
13 Exercise: case Fixit
14 Exercise: case Pizzeria
15 Exercise: case Rent-A-Car
16 Exercise: case Library
17 Exercise: case PoliGyn
18 Exercise: case GloLog
19 Real-life applications of DEMO
20 DEMO enhanced method engineering
Glossary.

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