TY  - GEN
T1  - From voices to results-voice of customer questions, tools and analysis :proven techniques for understanding and engaging with your customers /
AU  - Coppenhaver, Robert,
CN  - HF5415.5
ID  - 935662
KW  - Customer relations
KW  - Customer loyalty.
SN  - 9781783001453 
TI  - From voices to results-voice of customer questions, tools and analysis :proven techniques for understanding and engaging with your customers /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5371696
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5371696
ER  -