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Information systems outsourcing : the era of digital transformation / Rudy Hirschheim, Armin Heinzl, Jens Dibbern, editors.

5th ed.

9783030458195 (electronic book)
3030458199 (electronic book)
9783030458188

Cham : Springer, 2020.

English

1 online resource (476 pages).

10.1007/978-3-030-45

HD9696.76.A2

658.4/038

This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the clients perspective, vendors perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.

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