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Table of Contents
Chapter 1. Introduction
Chapter 2. Planning an ROI Analysis
Chapter 3. Initial Steps
Chapter 4. Costs and Benefits
Chapter 5. Performing Base Case and Sensitivity Analyses
Chapter 6. Interpretation and Presentation
Chapter 7. Hypothetical Case Studies
Chapter 8. Tips and Templates
Chapter 9. Expanded Topics in ROI.
Chapter 2. Planning an ROI Analysis
Chapter 3. Initial Steps
Chapter 4. Costs and Benefits
Chapter 5. Performing Base Case and Sensitivity Analyses
Chapter 6. Interpretation and Presentation
Chapter 7. Hypothetical Case Studies
Chapter 8. Tips and Templates
Chapter 9. Expanded Topics in ROI.