TY - GEN T1 - Customer service management in Africa :a strategic and operational perspective / AU - Hinson, Robert AU - Adeola, Ogechi, AU - Lituchy, Terri R., AU - Amartey, Abednego Feehi Okoe, CN - HF5415.5 N1 - "A Productivity Press Book" -- taken from front cover. ID - 937885 KW - Customer services SN - 9780429031342 SN - 0429031343 SN - 9780429631948 SN - 0429631944 SN - 9780429633430 SN - 0429633432 SN - 9780429630453 SN - 042963045X TI - Customer service management in Africa :a strategic and operational perspective / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6192157 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=6192157 ER -