@article{939530, recid = {939530}, author = {Aula, Pekka, and Heinonen, Jouni,}, title = {The reputable firm : how digitalization of communication is revolutionizing reputation management /}, pages = {1 online resource}, abstract = {This book revisits the concept of reputation, bringing it up to date with the era of social media and demonstrating the significance of a good reputation for making sustainable business. Using an easy-to-follow approach, the authors present all key aspects business leaders should know about reputation in the age of the communication revolution, and clearly demonstrate how a good reputation can be a company's permit to do business, its raison d'ĂȘtre, and a guarantor of trust.}, url = {http://library.usi.edu/record/939530}, doi = {https://doi.org/10.1007/978-3-319-22008-6}, }