000939948 000__ 03330cam\a2200517Mi\4500
000939948 001__ 939948
000939948 005__ 20230306152037.0
000939948 006__ m\\\\\o\\d\\\\\\\\
000939948 007__ cr\nn\nnnunnun
000939948 008__ 180507s2018\\\\gw\a\\\\o\\\\\000\0\eng\d
000939948 019__ $$a1058878395
000939948 020__ $$a9783319753522
000939948 020__ $$a3319753525
000939948 020__ $$a9783319753515
000939948 020__ $$a3319753517
000939948 0247_ $$a10.1007/978-3-319-75352-2$$2doi
000939948 0243_ $$a9783319753515
000939948 035__ $$aSP(OCoLC)on1040614940
000939948 035__ $$aSP(OCoLC)1040614940$$z(OCoLC)1058878395
000939948 040__ $$aAZU$$beng$$epn$$cAZU$$dOCLCO$$dUPM$$dOCLCF$$dVT2$$dAU@$$dWYU$$dOCLCQ$$dMERER$$dOCLCQ$$dADU
000939948 049__ $$aISEA
000939948 050_4 $$aHD28-70
000939948 08204 $$a658.514$$223
000939948 24500 $$aDynamic Innovation in Outsourcing :$$bTheories, Cases and Practices /$$cedited by Leslie P. Willcocks, Ilan Oshri, Julia Kotlarsky.
000939948 264_1 $$aCham :$$bSpringer International Publishing :$$bImprint :$$bPalgrave Macmillan,$$c2018.
000939948 300__ $$a1 online resource (XXX, 325 pages 49 illustrations) :$$billustrations
000939948 336__ $$atext$$btxt$$2rdacontent
000939948 337__ $$acomputer$$bc$$2rdamedia
000939948 338__ $$aonline resource$$bcr$$2rdacarrier
000939948 347__ $$atext file$$bPDF$$2rda
000939948 4901_ $$aTechnology, Work and Globalization
000939948 5050_ $$aPart I Introduction -- 1 Why Innovation and Why Now? -- Part II Managing Outsourcing: Towards Dynamic Innovation -- 2 Outsourcing Reframed: Delivering on Collaborative Innovation -- 3 Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation -- 4 What Client Firms Want and Are Willing to Do to Achieve Innovation from Their Suppliers: Insights from the Nordic, Italian, and British Outsourcing Sectors -- 5 Relational and Contractual Governance for Innovation -- 6 Innovation: Where Do Consultants Fit In? -- Part III The New Outsourcing--Cloud and Service Automation -- 7 Cloud Computing as Innovation: Cases and Practices -- 8 Innovating Customer Relationship Management Cloud Services at Standard Chartered Bank -- 9 Innovating in Service: The Role and Management of Automation.
000939948 506__ $$aAccess limited to authorized users.
000939948 520__ $$aThis book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.
000939948 650_0 $$aBusiness.
000939948 650_0 $$aManagement.
000939948 650_0 $$aIndustrial management.
000939948 7001_ $$aWillcocks, Leslie P.,$$eeditor.
000939948 7001_ $$aOshri, Ilan,$$eeditor.
000939948 7001_ $$aKotlarsky, Julia,$$eeditor.
000939948 77608 $$iPrint version:$$z9783319753515
000939948 830_0 $$aTechnology, work and globalization.
000939948 852__ $$bebk
000939948 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-75352-2$$zOnline Access$$91397441.1
000939948 909CO $$ooai:library.usi.edu:939948$$pGLOBAL_SET
000939948 980__ $$aEBOOK
000939948 980__ $$aBIB
000939948 982__ $$aEbook
000939948 983__ $$aOnline
000939948 994__ $$a92$$bISE