TY - GEN N2 - This book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management. DO - 10.1007/978-3-030-58666-9 DO - doi AB - This book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management. T1 - Business process management :18th International Conference, BPM 2020, Seville, Spain, September 13-18, 2020, Proceedings / DA - 2020. CY - Cham, Switzerland : AU - Fahland, Dirk. AU - Ghidini, Chiara AU - Becker, Jörg. AU - Dumas, Marlon. VL - 12168 CN - HF5548.2 PB - Springer, PP - Cham, Switzerland : PY - 2020. N1 - International conference proceedings. N1 - "BPM 2020 became the first edition in the BPM conference series to beheld online." N1 - Includes author index. ID - 943699 KW - Business KW - Workflow KW - Management information systems SN - 9783030586669 SN - 3030586669 TI - Business process management :18th International Conference, BPM 2020, Seville, Spain, September 13-18, 2020, Proceedings / LK - https://univsouthin.idm.oclc.org/login?url=https://dx.doi.org/10.1007/978-3-030-58666-9 UR - https://univsouthin.idm.oclc.org/login?url=https://dx.doi.org/10.1007/978-3-030-58666-9 ER -