@article{944006,
      author = {Daniel, Teresa A., and Harrison, Lynn,},
      url = {http://library.usi.edu/record/944006},
      title = {Organizational toxin handlers : the critical role of HR,  OD, and coaching practitioners in managing toxic workplace  situations /},
      abstract = {This book examines the important role of HR practitioners  acting as toxin handlers within their organizations and the  dangers they face when dealing with toxic workplace  emotions caused by difficult organizational decisions, such  as mergers and acquisitions, reductions in force,  restructurings, and the like. Exploring what they do, why  they do it, and the personal and professional rewards  created by the work, it also examines the dangers that  await them in terms of risks to their personal well-being.  In today's world, layoffs, harassment, discrimination,  personality conflicts, or an abusive boss are just a few of  the many types of workplace situations that can generate  intense emotional pain for employees--feelings like anger,  frustration, stress, disappointment, and even fear.  Unfortunately, these types of events are predictable and  somewhat inevitable, but it is the way organizations handle  them--or do not--that can create a serious problem for  employees. The responsibility often falls to HR to help  troubled employees reduce their emotional pain so that they  can re-focus and get back to work as quickly as possible,  resulting in positive organizational outcomes. This book  highlights the balancing act that HR must perform of caring  for employees and championing their causes while driving  organizational goals of senior leaders. The author  demonstrates how these toxin handlers reduce organizational  pain during tough times while also exploring the costs to  their own well-being. Readers will learn to minimize the  negative impact of toxic emotions from an organizational as  well as individual perspective. This book will teach HR  professionals strategies about how to anticipate and  navigate some of the inevitable and difficult  people-related situations that are likely to come their  way.},
      doi = {https://doi.org/10.1007/978-3-030-51685-7,  https://doi.org/10.1007/978-3-030-51},
      recid = {944006},
      pages = {1 online resource :},
}