The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
2012
HF5415.335 .R36
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Details
Title
The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
Author
ISBN
9788132109785
9788132111450 (e-book)
9788132111450 (e-book)
Published
Los Angeles, [California] : SAGE, 2012.
Copyright
©2012
Language
English
Description
1 online resource (164 pages)
Call Number
HF5415.335 .R36
Dewey Decimal Classification
658.812
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (EBL, viewed December 1, 2016).
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