@article{951553,
      author = {Casanova, H. B.,},
      url = {http://library.usi.edu/record/951553},
      title = {Matching services to markets : the role of the human  sensorium in shaping service-intensive markets /},
      recid = {951553},
      pages = {1 online resource (xix, 108 pages) :},
}