Hospitality management : a brief introduction / Roy C. Wood.
Wood, Roy C., 1959- author.
2015
TX911.3.M27 .W663 2015
Available Online

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Title Hospitality management : a brief introduction / Roy C. Wood.
Author Wood, Roy C., 1959- author.
ISBN 9781446246948
9781446246955
9781473927766 (e-book)
Published Los Angeles : SAGE, 2015.
Language English
Description 1 online resource (191 pages) : illustrations
Call Number TX911.3.M27 .W663 2015
Dewey Decimal Classification 647.94068
Bibliography, etc. Note Includes bibliographical references (pages 156-181) and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Available in Other Form Hospitality management : a brief introduction.
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
Where are we going? The nature of hospitality management
What kind of industry? Structure, strategy and the nature of the hospitality industry
A people business? Human resources in the hospitality sector
Is your room alright? Accommodation management in hospitality
Are you enjoying your meal? Food and beverage management in hospitality
Would you like to join our customer loyalty programme? Marketing and consumption in hospitality
Can I speak to whoever's in charge? The role of management in hospitality
So you give degrees to waiters? Hospitality management education
Conclusion : the proof of the pudding?

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