Business model shifts : six ways to create new value for customers / written by Patrick van der Pijl, Roland Wijnen, Justin Lokitz ; designed by Maarten van Lieshout.

Intro
The customer wins!
Where is value now and next?
Business model shift
How to use this book
From normal to new normal
From products to services
From shareholder to stakeholder
From physical to digital
From pipeline to platform
From incremental to exponential
From linear to circular
Conclusion
Where value is shifting!
How to drive your own shift
Business model growth curve
Alibaba's growth curve
Trends
Creating the right ecosystem
Index
The makers
The contributors
What's your shift?