The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
2018
HF5415.5 .W498 2018
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Details
Title
The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
Author
Whyte, Grafton, author.
ISBN
9781787696068
9781787696037 (e-book)
9781787696037 (e-book)
Published
United Kingdom : Emerald Publishing, 2018.
Language
English
Description
1 online resource (157 pages)
Call Number
HF5415.5 .W498 2018
Dewey Decimal Classification
658.812
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Available in Other Form
V-Modle of service quality : an exploration of African customer service delivery metrics.
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