@article{961533,
      author = {Crosby, Chris, and Gesell, Gary,},
      url = {http://library.usi.edu/record/961533},
      title = {Strategic engagement. practical tools to raise morale and  increase results /, Volume II,: System-wide activities :},
      recid = {961533},
      pages = {1 online resource (191 pages).},
}