Operational excellence : breakthrough strategies for improving customer experience and productivity / James William Martin.
2021
TS156.17.S59 M37 2021
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Details
Title
Operational excellence : breakthrough strategies for improving customer experience and productivity / James William Martin.
Edition
Second edition.
ISBN
9781000330618 (electronic book)
1000330613
9780367491734
9781000330458 (electronic book)
1000330451
9781003045250 (electronic book)
1003045251
1000330613
9780367491734
9781000330458 (electronic book)
1000330451
9781003045250 (electronic book)
1003045251
Published
New York : Productivity Press, 2021.
Language
English
Description
1 online resource : illustrations
Item Number
10.4324/9781003045250 doi
Call Number
TS156.17.S59 M37 2021
Dewey Decimal Classification
658.562
Note
Previous edition: New York: Auerbach, 2008.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users
Reproduction
Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
Source of Description
Description based upon online resource; title from PDF title page (viewed February 1, 2021).
Added Corporate Author
Available in Other Form
Print version : 9780367491734
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