subjectheading:[Call center agents] - Search Results - University of Southern Indiana

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1.	Smiling down the line : info-service work in the global economy / Bob Russell. Russell, Bob, author. Toronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, 2009. ©2009 HE8788 .R877 2009 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	Answer the call : virtual migration in Indian call centers / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez. Carrillo Rowe, Aimee.; Malhotra, Sheena.; Perez, Kim, 1962- Minneapolis : University of Minnesota Press, [2013] HE8789.I4 C37 2013 \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Smiling down the line : info-service work in the global economy / Bob Russell. Russell, Bob, 1950- Toronto : University of Toronto Press, c2009. HE8788 .R87 2009 \| Map It \| Detailed record - Similar records
4.	Working the phones : control and resistance in call centres / Jamie Woodcock. Woodcock, Jamie, author. London, [England] : Pluto Press, 2017. 2017 HE8788 .W663 2017 \| View e-resource \| Available Online \| Detailed record - Similar records
5.	Lives on the line : how the Philippines became the world's call center capital / Jeffrey J. Sallaz. Sallaz, Jeffrey J., 1974- author. New York, NY : Oxford University Press, 2019. HE8789.P45 \| View e-resource \| Available Online \| Detailed record - Similar records
6.	Phone clones: authenticity work in the transnational service economy / Kiran Mirchandani. Mirchandani, Kiran, 1968- Ithaca : ILR Press, 2012. HE8789.I4 M57 2012 \| View e-resource \| Available Online \| Detailed record - Similar records
7.	The language of outsourced call centers [electronic resource] : a corpus-based study of cross-cultural interaction / Eric Friginal. Friginal, Eric. Amsterdam ; Philadelphia : John Benjamins Pub. Co., 2009. P94.65.P6 F75 2009eb \| View e-resource \| Available Online \| Detailed record - Similar records

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