subjectheading:[Customer services -- Quality control] - Search Results - University of Southern Indiana

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2004 (2)
2001 (2)

1.	Six Sigma : SPC and TQM in manufacturing and services / Geoff Tennant. Tennant, Geoff. Aldershot, England ; Burlington, VT : Gower. 2001. TS156 .T45 2001 \| Map It \| Detailed record - Similar records
2.	Service quality: research perspectives / Benjamin Schneider, Susan S. White. Schneider, Benjamin, 1938-; White, Susan S. Thousand Oaks, Calif. : Sage Publications, c2004. HF5415.5 .S338 2004 \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Service quality : research perspectives / Benjamin Schneider, Susan S. White. Schneider, Benjamin, 1938-; White, Susan S. Thousand Oaks, Calif. : Sage Publications, c2004. HF5415.5 .S338 2004 \| Map It \| Detailed record - Similar records
4.	Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington. Naumann, Earl, 1946-; Hoisington, Steven H., 1953- Milwaukee, Wis. : ASQ Quality Press, c2001. HF5415.5 .N327 2001 \| Map It \| Detailed record - Similar records

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