subjectheading:[Customer services -- United States] - Search Results - University of Southern Indiana

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2017 (2)

1.	The Nordstrom way to customer experience excellence : creating a values-driven service culture / Robert Spector, Breanne O. Reeves. Spector, Robert, 1947- author.; Reeves, Breanne O., 1980- author. Hoboken, New Jersey : Wiley, 2017. ©2017 HF5415.5 .S643 2017 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	Yes! on demand : how to create winning, customized library service / Kathy L. Middleton ; foreword by Rivkah Sass. Middleton, Kathy L., author.; ProQuest (Firm) Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2017] Z711 .M53 2017 \| View e-resource \| Available Online \| Detailed record - Similar records

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