subjectheading:[Customer services.] - Search Results - University of Southern Indiana

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1.	Marketplace dignity : Transforming how we engage with customers across their journey / Cait Lamberton, Neela A. Saldanha, and Tom Wein. Lamberton, Cait.; Saldanha, Neela A., author.; Wein, Tom, author.; EBSCOhost Philadelphia, Pennsylvania : Wharton School Press, an imprint of University of Pennsylvania Press, [2024] HF5415.5 .L35 2024 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	Practical customer success management : a best practice framework for rapid generation of customer success / Richard Adams. Adams, Richard, 1967- author. New York, New York ; Abingdon, Oxon, England : Routledge, [2020] 2020 HF5415.5 .A336 2020 \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Kooperatives Customer Relationship Management in touristischen Destinationen : Eine empirische Untersuchung zur Adoptionsbereitschaft in der Hote[...] Fux, Michael, author. Gottingen, [Germany] : Cuvillier Verlag, 2011. 2011 HF5415.5 .F89 2011 \| View e-resource \| Available Online \| Detailed record - Similar records
4.	Customer success management : helping business customers achieve their goals / Michael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti. Kleinaltenkamp, Michael, author.; Prohl-Schwenke, Katharina, author.; Elgeti, Laura,[...] Cham : Springer, [2023] ©2023 HF5415.5 \| View e-resource \| Available Online \| Detailed record - Similar records
5.	Humanoid service robots : customer expectations and customer responses / Moritz Merkle. Merkle, Moritz, author. Wiesbaden : Springer Gabler, [2021] ©2021 TJ211.49 .M47 2021 \| View e-resource \| Available Online \| Detailed record - Similar records
6.	A complaint is a gift : how to learn from critical feedback and recover customer loyalty / Janelle Barlow. Barlow, Janelle, 1943- author.; EBSCOhost Oakland, CA : Berrett-Koehler Publishers, Inc., 2022. ©2023 HF5415.52 .B37 2022 \| View e-resource \| Available Online \| Detailed record - Similar records
7.	What great service leaders know and do : creating breakthroughs in service firm / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger. Heskett, James L., author.; Sasser, W. Earl, author.; Schlesinger, Leonard A., autho[...] Oakland, California : Berrett-Koehler Publishers, Inc., 2015. 2015 HF5415.5 .H475 2015 \| View e-resource \| Available Online \| Detailed record - Similar records
8.	Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara. Guidara, Will, author.; ProQuest (Firm) New York : Optimism Press, [2022] HF5415.5 .G856 2022 \| View e-resource \| Available Online \| Detailed record - Similar records
9.	The Janus face of customer service / guest editors, Philip J. Kitchen and Charles R. Taylor. Kitchen, Philip J., editor.; Taylor, Charles R., editor. [Place of publication not identified] : Emerald Publishing Limited, [2020] 2020 HF5415.5 .J368 2020 \| View e-resource \| Available Online \| Detailed record - Similar records
10.	What to ask : how to learn what customers need but don't tell you / Andrea Belk Olson. Olson, Andrea Belk, 1976- author.; ProQuest (Firm) Dallas, TX : Matt Holt Books, an imprint of BenBella Books, Inc., [2022] HF5415.5 .O47 2022 \| View e-resource \| Available Online \| Detailed record - Similar records

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