subjectheading:[Public services (Libraries) -- Evaluation.] - Search Results - University of Southern Indiana

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1.	Meeting community needs : a practical guide for librarians / Pamela H. MacKellar. MacKellar, Pamela H., author. Lanham, Maryland : Rowman & Littlefield, 2016. ©2016 Z716.4 .M335 2016 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	How libraries and librarians help [electronic resource] : a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; [...] Durrance, Joan C.; Fisher, Karen E., 1966-; Hinton, Marian Bouch. Chicago : American Library Association, 2005. Z685.85 .D87 2005eb \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Using qualitative methods in action research : how librarians can get to the why of data / Douglas Cook and Lesley Farmer, editors. Cook, Douglas, 1951-; Farmer, Lesley S. J. [Chicago] : Association of College and Research Libraries, c2011. Z678.85 .U85 2011 \| Map It \| Detailed record - Similar records
4.	The evaluation and measurement of library services / Joseph R. Matthews. Matthews, Joseph R. Westport, Conn. : Libraries Unlimited, 2007. Z678.85 .M37 2007 \| Map It \| Detailed record - Similar records
5.	Library service design : a LITA guide to holistic assessment, insight,and improvement / Joe J. Marquez and Annie Downey. Marquez, Joe, 1970- author.; Downey, Annie, 1974- author. Lanham, Maryland : Rowman & Littlefield, 2016. ©2016 Z711 .M377 2016 \| View e-resource \| Available Online \| Detailed record - Similar records
6.	Measuring library performance : principles and techniques / Peter Brophy. Brophy, Peter, 1950- London : Facet, 2006. Z678.85 .B76 2006 \| View e-resource \| Available Online \| Detailed record - Similar records
7.	The evaluation and measurement of library services / Joseph R. Matthews. Matthews, Joseph R., author. Santa Barbara, CA : Libraries Unlimited, [2018] Z678.85 .M37 2018eb \| View e-resource \| Available Online \| Detailed record - Similar records
8.	User experience in libraries : applying ethnography and human-centred design / edited by Andy Priestner and Matt Borg. Priestner, Andy, editor.; Borg, Matt, editor.; EBSCOhost Abingdon, Oxon ; New York, NY : Routledge, 2016. ©2016 Z711 .U84 2016 \| View e-resource \| Available Online \| Detailed record - Similar records
9.	Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter. Gross, Melissa, author.; Mediavilla, Cindy, 1953- author.; Walter, Virginia A., auth[...] Chicago : ALA Editions, an imprint of the American Library Association, 2016. Z678 .G74 2016eb \| View e-resource \| Available Online \| Detailed record - Similar records
10.	Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Altman, Robert E. Dugan. Hernon, Peter, author.; Altman, Ellen, author.; Dugan, Robert E., 1952- author. Chicago, [Illinois] : ALA editions, an imprint of the American Library Association, 2015. ©2015 Z711 .H476 2015eb \| View e-resource \| Available Online \| Detailed record - Similar records

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