subjectheading:[Service-level agreements.] - Search Results - University of Southern Indiana

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2004 (2)
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1.	Service level agreements : a Rothstein publishing collection / by Andrew Hiles. Hiles, Andrew, author. Brookfield, Connecticut : Rothstein Publishing, 2016. ©2016 HF5415.53 .H554 2016 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	Business service management best practices/ [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab]. Darmawan, Budi.; Cox, Kimberly.; Ragab, Bahaeldin.; International Business Machines Co[...] Austin, TX : IBM, International Technical Support Organization, c2004. HD30.37 .D37 2004 \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Introducing IBM Tivoli service level advisor [electronic resource] / [Edson Manoel ... et al.]. Manoel, Edson. [San Jose, Calif.?] : IBM International Technical Support Organization, 2002. T58.64 .I68 2002eb \| View e-resource \| Available Online \| Detailed record - Similar records
4.	Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager/ [Edson Manoel ... et al.]. Manoel, Edson.; International Business Machines Corporation. International Technic[...] Austin, TX : IBM, International Technical Support Organization, c2004. HD30.37 .S47 2004 \| View e-resource \| Available Online \| Detailed record - Similar records

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