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1998 (1)
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1.	Achieving high performance: a research-based practical approach / Richard F. Gerson. Gerson, Richard F. Amherst, Mass. : HRD Press ; Silver Spring, Md. : ISPI, c2006. HF5549.5.M63 G47 2006 \| View e-resource \| Available Online \| Detailed record - Similar records
2.	Writing and implementing a marketing plan: a guide for small business owners / Richard F. Gerson. Gerson, Richard F. Los Altos, Calif. : Crisp, c1991. HF5415 .G47 1991 \| View e-resource \| Available Online \| Detailed record - Similar records
3.	Measuring customer satisfaction/ Richard F. Gerson. Gerson, Richard F. Menlo Park, Calif. : Crisp Publications, c1993. HF5415.5 .G46 1993 \| View e-resource \| Available Online \| Detailed record - Similar records
4.	Beyond customer service, revised/ Richard F. Gerson. Gerson, Richard F. Menlo Park, Calif. : Crisp Publications, c1998. HF5415.5 .G458 1998 \| View e-resource \| Available Online \| Detailed record - Similar records

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