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Unlimited
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Authorized users
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Can lend chapters, not whole ebooks
Title
Cracked it! : How to solve big problems and sell solutions like top strategy consultants / by Bernard Garrette, Corey Phelps, Olivier Sibony.
ISBN
9783319893754
3319893750
3319893742
9783319893747
Published
Cham Springer International Publishing Imprint : Palgrave Macmillan, 2018.
Language
English
Description
1 online resource (XIX, 284 pages 62 illustrations) : online resource
Other Standard Identifiers
10.1007/978-3-319-89375-4 doi
Call Number
HD28-70
Dewey Decimal Classification
658.4092
Summary
Solving complex problems and selling their solutions is critical for personal and organizational success. However, it doesn't come naturally and most of us haven't been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We're quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn't obvious to our audience. How can we do it better? In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide readers through each step in the process: from how to state, structure and then solve problems to how to sell the solutions. Written in an engaging style by a trio of experts with decades of experience researching, teaching and consulting on complex business problems, Cracked It! will be an indispensable manual for anyone interested in creating value by helping their organizations crack the problems that matter most.
Access Note
Access limited to authorized users.
Digital File Characteristics
text file PDF
Available in Other Form
Print version: 9783319893747
1 The most important skill you never learned
2 The five pitfalls of problem solving
3 The 4S method
4 State the problem: the TOSCA framework
5 Structure the problem: pyramids and trees
6 Structure the problem: analytical frameworks
7 Solve the problem: eight degrees of analysis
8 Redefine the problem: the design thinking path
9 Structure and solve the problem using design thinking
10 Sell the solution: core message and storyline
11 Sell the solution: recommendation report and delivery
12 The 4S method in action
13 Conclusion: Becoming a problem-solving master.
