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Abstract

This case study will review an Automation Control upgrade at Rexam in Princeton completed by Professional Consultants, Inc. (PCI). This case study is presented from a third party perspective, as the writer was a programmer on this project. Primary focus was given to major issues that directly impacted the overall success of the project, with special emphasis on management and their decisions throughout the project. Then some time will be spent summarizing best practices learned from relevant journal articles which are summarized in Appendix J. Discussion on which particular best practices that the author feels PCI should consider adapting as company practices can be found in the Discussion section. Lastly, a review of major issues in the project will be presented with predictions of how they could have turned out differently had these practices already been in place. Suggestions to avoid making the same mistakes on future projects will also be explored, as well as discussions on what elements of the project went well and should be repeated in the future. A literature review section which highlighted numerous articles pertaining to various project management practices that the writer felt was relevant to this project are located in the Appendix. This report is meant to provide an insight into how project management practices at PCI can be altered for improved efficiency and financial success in the future.

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