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Abstract
This case study will review an Automation Control upgrade at Rexam in
Princeton completed by Professional Consultants, Inc. (PCI). This case study is
presented from a third party perspective, as the writer was a programmer on this project.
Primary focus was given to major issues that directly impacted the overall success of the
project, with special emphasis on management and their decisions throughout the project.
Then some time will be spent summarizing best practices learned from relevant journal
articles which are summarized in Appendix J. Discussion on which particular best
practices that the author feels PCI should consider adapting as company practices can be
found in the Discussion section. Lastly, a review of major issues in the project will be
presented with predictions of how they could have turned out differently had these
practices already been in place. Suggestions to avoid making the same mistakes on
future projects will also be explored, as well as discussions on what elements of the
project went well and should be repeated in the future. A literature review section which
highlighted numerous articles pertaining to various project management practices that the
writer felt was relevant to this project are located in the Appendix. This report is meant
to provide an insight into how project management practices at PCI can be altered for
improved efficiency and financial success in the future.