Working the phones : control and resistance in call centres / Jamie Woodcock.
2017
HE8788 .W663 2017
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Details
Title
Working the phones : control and resistance in call centres / Jamie Woodcock.
Author
Woodcock, Jamie, author.
ISBN
9780745399089
9781786800145 (e-book)
9781786800145 (e-book)
Published
London, [England] : Pluto Press, 2017.
Copyright
2017
Language
English
Description
1 online resource (202 pages).
Call Number
HE8788 .W663 2017
Dewey Decimal Classification
658.812
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from PDF title page (ebrary, viewed June 20, 2017).
Available in Other Form
Working the phones : control and resistance in call centres.
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