A complaint is a gift : how to learn from critical feedback and recover customer loyalty / Janelle Barlow.
2022
HF5415.52 .B37 2022
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Online Access
Details
Title
A complaint is a gift : how to learn from critical feedback and recover customer loyalty / Janelle Barlow.
Edition
3rd edition.
ISBN
9781523002955
1523002956
9781523002962
1523002964
9781523002948
1523002948
9781523002931
152300293X
1523002956
9781523002962
1523002964
9781523002948
1523002948
9781523002931
152300293X
Published
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
Copyright
©2023
Language
English
Description
1 online resource ( xi, 209 pages)
Call Number
HF5415.52 .B37 2022
Dewey Decimal Classification
658.8/343
Note
Revised edition of the author's A complaint is a gift, ©2008.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users
Reproduction
Electronic reproduction. Ipswich, MA Available via World Wide Web.
Source of Description
Description based on online resource; title from digital title page (viewed on December 14, 2022).
Added Corporate Author
EBSCOhost
Available in Other Form
Complaint is a gift.
Linked Resources
Online Access
Record Appears in
Online Resources > Ebooks
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