Intro
Preface to the Third Edition
Contents
List of Figures
Part I: Fundamentals
Chapter 1: Change Management: The Path to Achieve the Goal
1.1 Change Management: What It Means
1.1.1 Definition
1.1.2 Subject
1.1.3 Starting Points for Change Management
1.2 Objective and Target Group of the Book
1.2.1 Objective
1.2.2 Target Group
1.3 Structure of the Book
References
Chapter 2: Triggers of Corporate Change
2.1 Externally Triggered Change
2.1.1 Companies as Open Systems
2.1.2 Increasing Environmental Dynamics

2.1.3 Reactions to Environmental Changes
2.2 Internally Induced Change
2.2.1 The Metaphor of Human Development
2.2.2 Life Cycle Models
2.2.3 The `Burn-Out Syndrome ́in Companies
2.3 Practice Check
References
Chapter 3: Barriers to Change
3.1 Typical Behavior of Companies in Crisis Situations
3.2 Individual Causes
3.3 Collective Causes
3.4 Economic Causes
3.5 Complexity
3.6 Practice Check
References
Chapter 4: Causes of Failed Corporate Change
4.1 Resistance as the Main Problem
4.2 Examples
4.3 Types of Resistance

4.3.1 Resistance to Change in Need of Explanation and Non-explanation
4.3.2 Forms of Resistance
4.3.3 Factual and Political Resistances
4.4 Breeding Grounds for Resistance
4.4.1 Factors at Company Level
4.4.2 Factors at Employee Level
4.5 Incorrect Handling of Resistance
4.6 Other Factors
4.7 Practice Check
References
Chapter 5: A Success Factor Model of Change ManagementChange management
5.1 The Field TheoryField theory of Lewin
5.2 Basic Building Blocks of the Model
5.3 Success Building Block OrientationOrientation

5.4 Success Building Block Start-Up Motivation
5.5 Success Building Block Process MotivationProcess motivation
5.6 Success Building Block Target MotivationTarget motivation
5.7 The Success Factor Model
5.8 Practice Check
References
Part II: Success Factors
Chapter 6: Success Factor Person: Right Leadership in Change
6.1 Concept and Contribution to Success
6.1.1 Concept
6.1.2 Contribution to Success
6.2 Transactional and Transformational Leadership
6.3 The Optimal Mix of Management Styles
Transformational and Transactional Leadership on eBay

Transformational and Transactional Leadership at Google
6.4 Components of Transformational Leadership
6.4.1 Overview of the Components
6.4.2 The Visionary
Examples of Visionaries in Practice
6.4.3 The Coach
6.4.4 The Authentic Role Model
Case Studies to the Authentic Role Model
6.4.5 The Benefactor
Examples of ``Benefactors ́́
Wealth Creation for Stakeholders: Examples
6.4.6 Focus and Willpower
Willpower: The Example of the Google Founders
6.4.7 Emotional Intelligence
6.5 Practice Check
References