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Table of Contents
Part I: Public Service Reform Historical Background
Chapter 1. Historical Background of the Maltese Public Service Administration and Management (The Beginning)
Chapter 2. Historical Background of the Maltese Public Service Administration and Management (The Turning Point)
Part II: Public Service Reform: The Best of Times
Chapter 3. Transparency and Accountability Public Service Reforms
Chapter 4. Civil Service Systems and HRM Public Service Reforms
Chapter 5. Service Delivery and Digitalisation Reforms
Chapter 6. Organisation and Management Government Reforms
Chapter 7. Policy Making, Coordination and Implementation Government Reforms
Part III: Public Service Reform: The Research
Chapter 8. Organisational Impact of Public Service Reforms: Assessing the Internal Impact
Chapter 9. Societal Impact of Public Service Reforms
Chapter 10. Fair Deals in the Maltese Public Service: Linking Psychological Contract Breach to Attitudinal Outcomes
Chapter 11. Societal Impact of Public Service Reforms: Cross-Sectional Surveys and the Media
Part IV: Public Service Reform: The Future
Chapter 12. Public Service Reform: The Future (A New Beginning).
Chapter 1. Historical Background of the Maltese Public Service Administration and Management (The Beginning)
Chapter 2. Historical Background of the Maltese Public Service Administration and Management (The Turning Point)
Part II: Public Service Reform: The Best of Times
Chapter 3. Transparency and Accountability Public Service Reforms
Chapter 4. Civil Service Systems and HRM Public Service Reforms
Chapter 5. Service Delivery and Digitalisation Reforms
Chapter 6. Organisation and Management Government Reforms
Chapter 7. Policy Making, Coordination and Implementation Government Reforms
Part III: Public Service Reform: The Research
Chapter 8. Organisational Impact of Public Service Reforms: Assessing the Internal Impact
Chapter 9. Societal Impact of Public Service Reforms
Chapter 10. Fair Deals in the Maltese Public Service: Linking Psychological Contract Breach to Attitudinal Outcomes
Chapter 11. Societal Impact of Public Service Reforms: Cross-Sectional Surveys and the Media
Part IV: Public Service Reform: The Future
Chapter 12. Public Service Reform: The Future (A New Beginning).