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Table of Contents
Part I: Adopting AI for Digital Transformation & Public Good
Affordances in Human-chatbot Interaction: A Review of the Literature
AI in the Workplace: Exploring Emotions on Chatbot Use in IT services
Chatbots at Work: A Taxonomy of Chatbots in Organisations
A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making
AI: Opportunities and Challenges
The Optimal Exploitation of (Telecom) Corporate Data
Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana
Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings
Achieving Digital-driven Patient Agility in the Era of Big Data
Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study
Part II. AI & Analytics Decision Making
Wise Data-Driven Decision-Making
Data-driven Collaborative Human-AI Decision Making
Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making
Big Data Analytics Affordances for Social innovation: a Theoretical Framework
COVID-19 Discrepancies Rising from Population Density in the USA
Part III. AI Philosophy, Ethics & Governance
Ethics and AI Issues: Old Container with New Wine?
Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond
Analysing AI via Husserl & Kuhn: How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift
The Ethical Implications of Lawtech
Deploying AI Governance Practices: A Revelatory case Study
Towards Ecosystems for Responsible AI: Expectations on Sociotechnical Systems, Agendas and Networks in EU Documents
Software Developmental and Philosophical Perspective
Part IV. Privacy & Transparency in a Digitised Society
Stop Ordering Machine Learning Algorithms by their Explainability! An Empirical Investigation of the Tradeoff between Performance and Explainability
Gender Bias in AI: Implications for Managerial Practices
A Systematic Review of Fairness in Artificial Intelligence Algorithms
Is Downloading this App Consistent with my Values? Conceptualizing a Value-Centered Privacy Assistant
Operationalizing a Glass Box Approach by Means of Visualization: Applied to a GA-profiling Application
Part V. Digital Enabled Sustainable Organisations and Societies
Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study
The Diffusion of Innovation Experience: Leveraging the Human Factor to Improve Technological Adoption Within an Organisation
Exploring the Link Between Digitalization and Sustainable Development: Research Agendas
Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review
The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review
VI. Digital Technologies and Organisational Capabilities
To Study BIM as Boundary Objects from the Knowledge-As-Practice Perspective in the Construction Project A Conceptual Framework
Understanding How Enterprise Architecture Contributes to Organizational Alignment
How Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits
ICT-based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach
Industry 4.0 and Organisations: Key Organisational Capabilities
Part VII. Digitised Supply Chains
How Does IOS-enabled Business Intelligence Enhance Supply Chain Performance?
A Review of AI in the Supply Chain Industry: Preliminary Findings
A Dynamic Capability Lens to Investigate Big Data Analytics and Supply Chain Agility: Antecedents and Outcomes
The Effect of Data-driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information quality
Part VIII. Customer Behavior and E-business
The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-analysis
Explaining the network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems
An Overview of the Application of Sentiment Analysis in Quality Function Deployment
Cash is King, isn't it? Payment Preferences and Switching Intentions of German Customers
Mining Segmentation Patterns Using E-commerce Retail Data: An experience report
Part IX. Blockchain
Blockchain in a Business Model: Exploring Benefits and Risks
Key Characteristics to Create Optimized Blockchain Consensus Algorithms
A Systematic Literature Review of Blockchain Consensus Protocols
New Trend on the Block: How Blockchain Technology is Impacting the Fashion Industry from the Consumers Perspective
Part X. Information Systems Development
Digital Transformation of Software Development: Implications for the Future of Work
Business Analytics Continuance in Software and Systems Development Projects A Preliminary Analysis
Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance
Part XI. Social Media & Analytics
Modeling Malicious Behaviors and Fake News Dissemination on Social Networks
Developing Machine Learning Model for Predicting Social Media Induced Fake News
A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media
Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems
Impact of COVID-19 pandemic on E-participation of Fans in Sports Events
Investigating the Dynamics of Polarization in Online Discourse during COVID-19 Pandemic
Ecosystem of Social Media Listening Practices for Crisis Management
#SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter
Part XII. Teaching & Learning
A Multi-Level Analysis of Mistrust/Trust Formation in Algorithmic Grading
Computational Numeracy (CN) for under-prepared, novice programming students
Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test
Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education
Social Exclusion in Gamified Information Systems.
Affordances in Human-chatbot Interaction: A Review of the Literature
AI in the Workplace: Exploring Emotions on Chatbot Use in IT services
Chatbots at Work: A Taxonomy of Chatbots in Organisations
A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making
AI: Opportunities and Challenges
The Optimal Exploitation of (Telecom) Corporate Data
Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana
Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings
Achieving Digital-driven Patient Agility in the Era of Big Data
Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study
Part II. AI & Analytics Decision Making
Wise Data-Driven Decision-Making
Data-driven Collaborative Human-AI Decision Making
Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making
Big Data Analytics Affordances for Social innovation: a Theoretical Framework
COVID-19 Discrepancies Rising from Population Density in the USA
Part III. AI Philosophy, Ethics & Governance
Ethics and AI Issues: Old Container with New Wine?
Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond
Analysing AI via Husserl & Kuhn: How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift
The Ethical Implications of Lawtech
Deploying AI Governance Practices: A Revelatory case Study
Towards Ecosystems for Responsible AI: Expectations on Sociotechnical Systems, Agendas and Networks in EU Documents
Software Developmental and Philosophical Perspective
Part IV. Privacy & Transparency in a Digitised Society
Stop Ordering Machine Learning Algorithms by their Explainability! An Empirical Investigation of the Tradeoff between Performance and Explainability
Gender Bias in AI: Implications for Managerial Practices
A Systematic Review of Fairness in Artificial Intelligence Algorithms
Is Downloading this App Consistent with my Values? Conceptualizing a Value-Centered Privacy Assistant
Operationalizing a Glass Box Approach by Means of Visualization: Applied to a GA-profiling Application
Part V. Digital Enabled Sustainable Organisations and Societies
Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study
The Diffusion of Innovation Experience: Leveraging the Human Factor to Improve Technological Adoption Within an Organisation
Exploring the Link Between Digitalization and Sustainable Development: Research Agendas
Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review
The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review
VI. Digital Technologies and Organisational Capabilities
To Study BIM as Boundary Objects from the Knowledge-As-Practice Perspective in the Construction Project A Conceptual Framework
Understanding How Enterprise Architecture Contributes to Organizational Alignment
How Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits
ICT-based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach
Industry 4.0 and Organisations: Key Organisational Capabilities
Part VII. Digitised Supply Chains
How Does IOS-enabled Business Intelligence Enhance Supply Chain Performance?
A Review of AI in the Supply Chain Industry: Preliminary Findings
A Dynamic Capability Lens to Investigate Big Data Analytics and Supply Chain Agility: Antecedents and Outcomes
The Effect of Data-driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information quality
Part VIII. Customer Behavior and E-business
The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-analysis
Explaining the network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems
An Overview of the Application of Sentiment Analysis in Quality Function Deployment
Cash is King, isn't it? Payment Preferences and Switching Intentions of German Customers
Mining Segmentation Patterns Using E-commerce Retail Data: An experience report
Part IX. Blockchain
Blockchain in a Business Model: Exploring Benefits and Risks
Key Characteristics to Create Optimized Blockchain Consensus Algorithms
A Systematic Literature Review of Blockchain Consensus Protocols
New Trend on the Block: How Blockchain Technology is Impacting the Fashion Industry from the Consumers Perspective
Part X. Information Systems Development
Digital Transformation of Software Development: Implications for the Future of Work
Business Analytics Continuance in Software and Systems Development Projects A Preliminary Analysis
Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance
Part XI. Social Media & Analytics
Modeling Malicious Behaviors and Fake News Dissemination on Social Networks
Developing Machine Learning Model for Predicting Social Media Induced Fake News
A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media
Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems
Impact of COVID-19 pandemic on E-participation of Fans in Sports Events
Investigating the Dynamics of Polarization in Online Discourse during COVID-19 Pandemic
Ecosystem of Social Media Listening Practices for Crisis Management
#SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter
Part XII. Teaching & Learning
A Multi-Level Analysis of Mistrust/Trust Formation in Algorithmic Grading
Computational Numeracy (CN) for under-prepared, novice programming students
Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test
Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education
Social Exclusion in Gamified Information Systems.