Electronic government : 20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7-9, 2021 : proceedings / Hans Jochen Scholl, J. Ramon Gil-Garcia, Marijn Janssen, Evangelos Kalampokis, Ida Lindgren, Manuel Pedro Rodríguez Bolívar (eds.).
EGOV (Conference) (20th : 2021 : Granada, Spain); Scholl, Jochen, editor.; Gil García, José Ramón, editor.; Janssen, Marijn, editor.; Kalampokis, Evangelos, editor.; Lindgren, Ida (College teacher), editor.; Rodríguez Bolívar, Manuel Pedro, editor.
2021
JF1525.A8 E46 2021
Available Online

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Title Electronic government : 20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7-9, 2021 : proceedings / Hans Jochen Scholl, J. Ramon Gil-Garcia, Marijn Janssen, Evangelos Kalampokis, Ida Lindgren, Manuel Pedro Rodríguez Bolívar (eds.).
Meeting Name EGOV (Conference) (20th : 2021 : Granada, Spain)
ISBN 9783030847890 (electronic bk.)
3030847896 (electronic bk.)
9783030847883
3030847888
DOI https://doi.org/10.1007/978-3-030-84789-0
Published Cham : Springer, [2021]
Copyright ©2021
Language English
Description 1 online resource : illustrations (some color)
Other Standard Identifiers 10.1007/978-3-030-84789-0 doi
Call Number JF1525.A8 E46 2021
Dewey Decimal Classification 351.0285/4678
Summary This book constitutes the proceedings of the 20th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2021, held in Granada, Spain, in September 2021, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2021) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2021). The 23 full papers presented were carefully reviewed and selected from 63 submissions. The papers are clustered under the following topical sections: digital transformation; digital services and open government; open data: social and technical perspectives; smart cities; and data analytics, decision making, and artificial intelligence. Chapters "Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations when Using a SaaS Solution" and "Ronda: Real-time Data Provision, Processing and Publication for Open Data" are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com
Note International conference proceedings.
Conference held in a hybrid format, with on-site and online attendees.
Includes author index.
Bibliography, etc. Note References-Digital Services and Open Government-Understanding Actor Roles in Inter-organizational Digital Public Services-1 Introduction-2 Research Background-2.1 Actor Roles in the e-Government Literature-2.2 Actor Roles in the IS Literature-2.3 Actor Roles in the Public Administration Literature-3 Research Approach-4 Cases-5 Analysis-6 Conclusion-References-Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations When Using a SaaS Solution-1 Introduction-2 On Lock-in Effects and SaaS Solutions-3 Research Approach.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed September 8, 2021).
Added Author Scholl, Jochen, editor.
Gil García, José Ramón, editor.
Janssen, Marijn, editor.
Kalampokis, Evangelos, editor.
Lindgren, Ida (College teacher), editor.
Rodríguez Bolívar, Manuel Pedro, editor.
Series Lecture notes in computer science ; 12850.
LNCS sublibrary. SL 3, Information systems and applications, incl. Internet/Web, and HCI.
Available in Other Form Print version: 9783030847883
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Intro
Preface
Organization
Contents
Digital Transformation
Data Science or Process Science? How to Promote the Next Digital Transformation in the Public Sector
1 Introduction
2 Transformation of the Public Sector
2.1 From Digitization to Digital Transformation
2.2 Digital Transformation in Government
3 Data Science Versus Process Science
3.1 Data Science
3.2 Process Science
3.3 Maintaining Disjunctive Identities
4 Creating Public Value Through Managing Process Portfolios
5 Choices in the Driving Seat
References

Digital Transformation Initiatives in Public Administration During the Covid-19 Pandemic in Brazil: Unveiling Challenges and Opportunities
1 Introduction
2 Literature Review
2.1 Theoretical Framework
3 Research Method
4 Brazilian Mini-Cases
4.1 Emergency Aid as a Measure of Social Protection
4.2 Health System: Monitoring the Number of Covid-19 Cases and Deaths
4.3 The Impact of Covid-19 in Education
4.4 Fake News and Data Protection
5 Results
5.1 Emergency Aid as a Measure of Social Protection

5.2 Health System: Monitoring the Number of Covid-19 Cases and Deaths
5.3 The Impact of Covid-19 in Education
5.4 Fake News and Data Protection
6 Discussion and Conclusions
References
How to Redesign Government Processes for Proactive Public Services?
1 Introduction
2 Theoretical Background
2.1 Proactive Government
2.2 Business Processes and Business Process Redesign
3 Methodology
4 Results
4.1 Reoccurring Implementation Challenges and Their Dimensions
4.2 Implementation Strategies
4.3 Exemplary Application
5 Discussion
6 Conclusion and Outlook

4 Observations on Perceived Lock-In Amongst Public Sector Organisations
5 Observations on Actual Lock-in Amongst Public Sector Organisations
6 Analysis
7 Conclusions
References
The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal
1 Introduction and Background
2 Methodology
3 Findings
3.1 Characterization of the Municipality
3.2 Financial Resources Allocated to the ICT Function
3.3 ICT Infrastructure
3.4 Organization and Governance of the ICT Function
3.5 Digital Applications and Services

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