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Making knowledge management clickable: knowledge management systems strategy, design, and implementation / Joseph Hilger, Zachary Wahl.

9783030923853 (electronic bk.)
3030923851 (electronic bk.)
3030923843
9783030923846

Cham, Switzerland : Springer, 2022.

English

1 online resource

HD30.2

658.4/038011

This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organizations needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the worlds largest dedicated knowledge management consultancy, which runs these projects for many of the worlds most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience.

Includes bibliographical references and index.

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Online resource; title from PDF title page (SpringerLink, viewed March 31, 2022).

Print version: 9783030923846

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