Making knowledge management clickable: knowledge management systems strategy, design, and implementation / Joseph Hilger, Zachary Wahl.
Hilger, Joseph, author.; Wahl, Zach, author.
2022
HD30.2
Available Online

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Title Making knowledge management clickable: knowledge management systems strategy, design, and implementation / Joseph Hilger, Zachary Wahl.
Author Hilger, Joseph, author.
ISBN 9783030923853 (electronic bk.)
3030923851 (electronic bk.)
3030923843
9783030923846
Imprint Cham, Switzerland : Springer, 2022.
Language English
Description 1 online resource
Call Number HD30.2
Dewey Decimal Classification 658.4/038011
Summary This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organizations needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the worlds largest dedicated knowledge management consultancy, which runs these projects for many of the worlds most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed March 31, 2022).
Added Author Wahl, Zach, author.
Available in Other Form Print version: 9783030923846
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
1. Knowledge Management Primer
Part I: Knowledge Management Transformation Strategy and Planning
2. Assessing Your Organizations KM Strengths and Weaknesses (Current State)
3. Understanding Your Organizations Future KM Needs (Target State)
4. Creating the Target State Vision
5. Getting from Here to There (KM Transformation Roadmap)
Part II: Understanding KM Systems
6. Content Management Solutions
7. Collaboration Suites
8. Learning Management Systems
9. Enterprise Search
10. Taxonomy Management
11. Data Catalogs and Governance Tools
12. Text Analytics Tools
13. Graph Databases
14. KM as a Foundation for Enterprise Artificial Intelligence
15. Integration Patterns for KM Systems
Part III: Running a KM Systems Project
16. Project Phases
17. Common KMS Project Challenges and Mistakes
18. Foundational Design Elements
19. Content
20. Operations and Iterative Improvements
21. Envisioning Success: Putting KM Solutions and Outcomes Together.

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