Transformational collaborative outcomes management : managing the business of personal change / John S. Lyons.
Lyons, John S. (John Stephen)
2022
HD60
Available Online

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Title Transformational collaborative outcomes management : managing the business of personal change / John S. Lyons.
Author Lyons, John S. (John Stephen)
ISBN 9783031077814 (electronic bk.)
3031077814 (electronic bk.)
3031077806
9783031077807
DOI https://doi.org/10.1007/978-3-031-07781-4
Imprint Cham, Switzerland : Palgrave Macmillan, 2022.
Language English
Description 1 online resource
Other Standard Identifiers 10.1007/978-3-031-07781-4 doi
Call Number HD60
Dewey Decimal Classification 658.4/08
Summary Transformational Collaborative Outcomes Management (TCOM) is a comprehensive, multi-level conceptual framework for system management and improvement. This book provides a comprehensive understanding of TCOM by using person-centered, collaborative processes for decision making. The issue with current human services systems is that there is a lack of access to care and that the system is focused on providing services as cheaply as possible. TCOM focuses on helping the greatest number of people while maximizing effectiveness. By fully understanding the nature of the business of helping, the author seeks to offer ways to create and sustain effective and positively evolving helping systems. He lays out a series of goal-directed social change processes which allow people at every level of a system to begin a shift towards transformational practice and the emergence of transformational systems. Building on three decades of work in a large community of scholars and practitioners, this book will represent the first full description of the conceptual framework and will appeal to an interdisciplinary group of scholars across nonprofit management, healthcare management, and social work.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Available in Other Form ebook version : 9783031077814
Print version: 9783031077807
TRANSFORMATIONAL COLLABORATIVE OUTCOMES MANAGEMENT.
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Chapter 1. Understanding the business of personal change
Chapter 2. Managing services versus transformations
Chapter 3. Helping as a complex system
Chapter 4. TCOM
Chapter 5. CommunimetricsMeasurement in TCOM
Chapter 6. Setting the stage: Establishing and maintaining a TCOM organization
Chapter 7. TCOM at the individual level
Chapter 8. TCOM at the program level
Chapter 9. Creating and managing systems that care
Chapter 10 Doing TCOM: strategies, barriers, and opportunities for implementing and sustaining
Chapter 11. Social and political considerations in evolving effective helping systems
Chapter 12. Developing and managing the field of TCOM.

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