Intro
Preface
Organization
Contents
Modeling and Design
Why Do Banks Find Business Process Compliance so Challenging? An Australian Perspective
1 Introduction
2 Background and Related Work
2.1 Business Process Compliance
2.2 Australian Banking Context
3 Methodology, Results, and Overview
3.1 Methodology
3.2 Results
3.3 Overview
4 Discussion
5 Limitations of the Study
6 Conclusion
References
On the Use of the Conformance and Compliance Keywords During Verification of Business Processes
1 Introduction

2 Verification and the Business Process Management Lifecycle
2.1 Business Process Management Artifacts Used for Verification
2.2 Verification Relations
3 The Goals of Verification Within Business Process Management
3.1 System Conformance
3.2 Process Conformance
3.3 Model Conformance
3.4 Model Compliance
3.5 Regulatory Compliance
4 Overview of the Relations and Goals of Verification
5 Discussion
5.1 Should Process Conformance Be Used to Prove Regulatory Compliance?
5.2 Should Regulatory Compliance Be Used to Prove Process Conformance?

5.3 Should Process Conformance Always Be Used to Prove Legal Conformance?
6 Conclusion
References
A Data-Centric Approach to Design Resilient-Aware Process Models in BPMN
1 Introduction
2 Related Work
3 Business Process Modeling Notation
3.1 Running Example
4 Maturity Model
4.1 Level 0
No Resilience Awareness
4.2 Level 1
Failure Awareness
4.3 Level 2
Risk and Quality Awareness
4.4 Level 3
Alternative Data Awareness
4.5 Level 4
Data Recovery Awareness
5 Extending BPMN
6 User Evaluation and Concluding Remarks
References

The Early Process Catches the Weak Event: Process Latency and Strategies for Its Reduction
1 Introduction
2 Research Context
2.1 Explorative BPM Techniques
2.2 Process Latency
3 Research Methodology
4 Process Latency Reduction Strategies
5 Discussion
6 Conclusions, Limitations, and Future Work
References
Bridging the Gap Between Process Mining Methodologies and Process Mining Practices
1 Introduction
2 Theoretical Background
2.1 Process Optimization Methodologies
2.2 Challenges and Enables of Process Mining in Organizations

2.3 Process Mining Methodologies
3 Methodology
3.1 Practitioner and Expert Interviews
3.2 Gap Analysis
4 Results
4.1 Local Government Professionals
4.2 Process Mining Experts
4.3 Elements of Process Mining Methodologies
4.4 Comparison Table Gap Analysis
4.5 Gap Analysis
5 Conclusion and Discussion
References
Process Mining
Systems Mining with Heraklit: The Next Step
1 Introduction
2 Modules and Their Composition
2.1 Example: Occurrence Modules of a Retail Business
2.2 The Formal Framework of Modules
2.3 Completing the Example