Troubleshooting Microsoft Teams : enlisting the right approach and tools in teams for mapping and troubleshooting issues / Balu N. Ilag, Arun M. Sabale.
Ilag, Balu N., author.; Sabale, Arun M, author.
2022
HF5548.4.M5265
Available Online

Linked e-resources

Linked Resource Online Access
Concurrent users Unlimited
Authorized users Authorized users
Document Delivery Supplied Can lend chapters, not whole ebooks

Details

Title Troubleshooting Microsoft Teams : enlisting the right approach and tools in teams for mapping and troubleshooting issues / Balu N. Ilag, Arun M. Sabale.
Author Ilag, Balu N., author.
Edition [First edition].
ISBN 9781484286227 (electronic bk.)
1484286227 (electronic bk.)
9781484286210
1484286219
DOI https://doi.org/10.1007/978-1-4842-8622-7
Published New York, NY : Apress, [2022]
Language English
Description 1 online resource (481 pages) : illustrations
Item Number 10.1007/978-1-4842-8622-7 doi
Call Number HF5548.4.M5265
Dewey Decimal Classification 658.4/022
Summary Learn and understand Microsoft Teams functionality, potential issues, and the tools available to troubleshoot Teams. This book provides a complete overview of Teams Phone system (PSTN) connectivity, call routing and quality troubleshooting, and best practices to support a Teams environment. The book begins with an introduction to Microsoft Teams and it provides a troubleshooting terminology. You will understand how to identify and develop a systematic approach for troubleshooting Teams. You will learn Teams Phone (voice) management and how to handle issues related to: Direct Routing connectivity, call routing, emergency calling, and much more. The book covers issues related to Teams client-side and external access along with Teams call quality troubleshooting. You will gain knowledge of real-world issues and use Teams troubleshooting tools such as the: Connectivity Analyzer, call diagnostic tool, SBC Syslog, Call Quality Dashboard, and quality analytics tool. You will go through the: Call Quality Dashboard with custom queries, PowerBI connector tool for the Teams Call Quality Dashboard, Teams Phone system Direct Routing Health Dashboard for call quality troubleshooting, and learn how to design PowerBI-based Teams reports. After reading this book, you will be able to quickly diagnose Teams connectivity and quality problems, and discover the root cause of any Teams issue. This book also is a practical guide you can use to prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740).
Note Includes index.
Access Note Access limited to authorized users.
Added Author Sabale, Arun M, author.
Available in Other Form Print version: 9781484286210
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
Intro
Table of Contents
About the Authors
About the Technical Reviewer
Acknowledgments
Introduction
Chapter 1: Microsoft Teams (Troubleshooting) Introduction
Unified Communication and Collaboration History
Microsoft Unified Communication Product History
Why Is Teams So Popular?
Why Is Microsoft Teams Complex?
Introduction of Teams Phone System (Voice)
Setting Up Operator Connect
Why Is the Troubleshooting Approach Critical?
Systematic Troubleshooting Approaches
Troubleshooting Approach
Microsoft Teams Call Quality Impediments
Summary

For the Windows Operating System
Teams Phone System and Calling
Microsoft Calling Plans
Microsoft Teams Calling with Operator Connect
Microsoft Teams Phone System Using Direct Routing
Teams Meeting, Audio Conferencing, and Teams Live Events
Teams Meetings
Teams Live Events
Flow Chart of Teams Live Events Scheduling
Teams Webinars
Allowing Webinars in Teams Admin Center
Teams Audio Conferencing
Introduction to Microsoft Teams Admin Center
Teams Admin Role for Management
Microsoft 365 Admin Center
Microsoft Teams Admin Center

New Capabilities Added to Teams Admin Center
Device Management
Graph API Commands
Device Management Workflow
Device Health Monitoring and Control
Specific Device Management Alerts
Workspace Management Preview
Reporting, Analytics, and Troubleshooting
Teams Admin Center Notification Framework
Microsoft Teams Management Using PowerShell (Teams PowerShell Module)
Installing and Connecting Teams PowerShell
Teams PowerShell Commands for Managing Different Workloads
Managing Teams and Channels with PowerShell
Teams Graph API
Summary
References

Chapter 3: Microsoft Teams Phone (Voice) Configuration and Management
Planning and Configuring Microsoft Teams Phone System
Configuring Teams Calling Plans
Teams Direct Routing
Configuring Teams Direct Routing
Media Bypass and Non-Media Bypass Scenarios Specific to Direct Routing
Managing Phone Numbers
Phone Numbers Acquired from Microsoft (Calling Plan)
Phone Numbers (On-Premises) for Direct Routing
Configuring Unassigned Numbers for Better Management
Example 1 with One Unassigned Number
Phone Number Translation
Configuring Phone Policies

Browse Subjects

Show more subjects...

Statistics

from
to
Export