Intro
Foreword
Preface
About the Summit
Contributions
Contents
About the Editors
Empowering Sustainable Manufacturing Session
Value Perceptions on Smart Service Offerings in Manufacturing
1 Introduction
2 Related Works
3 Methodology
4 Results
5 Discussion and Conclusion
References
Communicating the Value of Digital Transformation Within Manufacturing Firms
1 Introduction
2 Literature Review
3 Research Methodology
4 Results
5 Discussion
6 Conclusions and Recommendations
References

Sustainable Value Optimization by Smart Services Along the Customer Lifecycle
1 Introduction
2 Methodology
3 Quantitative Model
3.1 Economic Value Model
3.2 Ecological Value Model
4 Model Application
5 Conclusions and Recommendation
References
A Sustainable Human-Smart Service Product Interaction: Tackling User Attrition and eWaste for the Triple Bottom Line
1 Introduction
2 Human-Smart Service Product Interaction in a Smart Service Economy
3 Research Question
4 Methodology
4.1 Case Study as a Method in Design Research

4.2 Case Study #1: Fitness and Vitals Trackers
4.3 Case Study #2: Wearables
4.4 Case Study #3: Service Enablement for Healthcare Providers
5 Result and Discussion
6 Study Contributions
References
Conceptual Ecosystems to Support the Development of Sustainable Business Models for a Capital Equipment Manufacturer
1 Introduction
2 Concept and Theory
3 Methodology
4 Findings
5 Discussion
6 Conclusion
References
Unleashing Innovation for a Sustainable World Session

Servitisation for Energy Transition and Circular Economy: Learnings from the CaaS and EaaS Business Cases
1 Introduction
2 The Theory of the Servitisation Business Model
3 Research and Deployment Methodology
4 Case Studies Selection CaaS-EaaS
4.1 Geographical Selection Criteria
4.2 Solutions Selection Criteria
5 Key Takeaways Contributions
6 Financial Structures
7 Challenges in Deploying Servitisation
8 Conclusion
References
Assessment of the Influence of Grid Resolution on CO2 Reduction in Route Optimization Services Using Reinforcement Learning

1 Introduction
2 Methodology
3 Result and Discussion
4 Conclusion
References
Business Models of an AI Marketplace for Energy Systems with Focus on Demand Response
1 Introduction
2 Methods
3 Results
4 Conclusions and Next Steps
References
Potential for the Development of Service Business Models Through Digital Services and the Active Inclusion of Customers
1 Introduction
2 Literature Review
3 Methodology
4 Results
4.1 Potentials for the Value Proposition
4.2 Potentials for the Value Architecture
4.3 Potentials for Revenue Mechanics