Intro
Contents
About the Author
Chapter 1: Introduction
A Brief Description of the Book
References
Chapter 2: The Current Scholarship About Crisis Management in Organizations
The Essentials of Crisis Management
The Dynamic Aspects of Crisis Management
Factors Affecting Crisis Management
Leadership and Crisis
Crisis Management in Schools
References
Part I: Political Crises in Times of War
Chapter 3: Abraham Lincoln
The Biggest Crisis in the History of the US
Lessons to Learn from Lincoln's Crisis Leadership
Being Focused on Very Specific Goals

High Personal Resilience
Building a Climate of Open Dialogues in the School
Spending the Time with the Followers Out of the Office
Compassion and Empathy of Teacher's Distress
Transforming Opponents into Supporters
Using First-Person Plural Language ("We")
References
Chapter 4: Winston Churchill
The Triumphs of Nazi Germany and the Biggest Crisis in Churchill's Life
Lessons Learned from Churchill's Crisis Leadership
Moral Judgment and Moral Vision
Leading Realistically with Much Optimism
I Am in the "Front" (of the Crisis)!
Inspiring Speeches
References

Chapter 5: Charles de Gaulle
The Crises in France: Occupation, Algeria, and Europe
Lessons Learned from de Gaulle's Crisis Leadership
The Leader as a Unifier
A Brave Innovator
Heroism Is Limited Even in Times of Crisis
Instigating a Crisis and Highlighting Its Dire Consequences
References
Chapter 6: John Kennedy
The Cuban Missile Crisis
Lessons Learned from Kennedy's Crisis Leadership
The Courage to Go to the Limit
Calmness: Stay Relax!
The Importance of Time to Think Before Responding
An Analysis of the Crisis from the Enemy's View

Secretly Trading a Solution
References
Part II: Military Crises in Times of war
Chapter 7: The Duke of Wellington
The Crisis: The Peninsular War and the Battle of Waterloo
Lessons to Learn from Wellington's Crisis Leadership
A Need for Flexible Managerial Thinking
The Critical Aspect of Resource Mobilization
Intelligence and Understanding of the "Lay of the Land"
A Courage to Act
Accessibility and Visibility in the School
References
Chapter 8: Alexander the Great
The Invasions and Conquers
Lessons Learned from Alexander's Crisis Leadership

Crisis Prevention Through Collaboration with the (Alien) Community
Attentiveness to the Followers' Distress and Desires
Rapid, Innovative, and Improvised Responses
References
Chapter 9: Elizabeth I
The Defeat of the Spanish Armada
Lessons Learned from Elizabeth's Crisis Management
Seeking for Allies
Boldness: Unafraid of the Spanish Armada
Keeping Up Appearances
Understanding the Limit of Power
References
Chapter 10: Napoleon Bonaparte
The Crisis: The Battle of Austerlitz
Lessons Learned from Napoleon's Crisis Management
Strategic Planning