Service quality in academic libraries / Peter Hernon, Ellen Altman.
1996
Z675.U5 H55 1996 (Mapit)
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Details
Title
Service quality in academic libraries / Peter Hernon, Ellen Altman.
Author
Hernon, Peter.
ISBN
1567502105 (pbk. : alk. paper)
1567502091 (alk. paper)
1567502091 (alk. paper)
Publication Details
Norwood, N.J. : Ablex, c1996.
Language
English
Description
xv, 187 p. : ill. ; 23 cm.
Call Number
Z675.U5 H55 1996
Dewey Decimal Classification
025.5/2777
Bibliography, etc. Note
Includes bibliographical references (p. 173-180) and indexes.
Added Author
Altman, Ellen.
Series
Information management, policy, and services
Record Appears in
On-Campus Resources > Books
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