Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
Bazerman, Max H.; Watkins, Michael, 1956-
2004
HV551.2 .B39 2004 (Mapit)
Available at General Collection

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Title Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
Author Bazerman, Max H.
ISBN 1591391784 (alk. paper)
Publication Details Boston : Harvard Business School Press, c2004.
Language English
Description xiv, 317 p. : ill., map ; 24 cm.
Call Number HV551.2 .B39 2004
Dewey Decimal Classification 363.34/7
Bibliography, etc. Note Includes bibliographical references (p. 299-300) and index.
Added Author Watkins, Michael, 1956-
Series Leadership for the common good
Linked Resources Table of contents
Record Appears in On-Campus Resources > Books
All Resources
What is a predictable surprise? A preview
pt. 1. Prototypes of predictable surprises. September 11: the costs of ignoring a predictable surprise
The collapse of Enron and the failure of auditor independence
pt. 2. Why don't we act on what we know? Cognitive roots: the role of human biases
Organizational roots: the role of institutional failures
Political roots: the role of special-interest groups
pt. 3. Preventing predictable surprises. Recognition: identifying emerging threats earlier
Prioritization: focusing on the right problems
Mobilization: building support for preventative action
Future predictable surprises.

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