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Choose profit over market share
Learn to compete peacefully
Change the way you form your assumptions
Use internal data to find profit opportunities
Uncover preferences and willingness to pay
Optimize your marketing mix to capture the highest additional profit
Raise your prices to get the profit you deserve
Don't ingratiate yourself with customers
Align your incentives to focus on profit
Get your market communication under control
Epilogue: it's time to cash in your profit opportunities.

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