Acknowledgments for the second edition
Acknowledgments for the first edition
Preface
The Shackleton saga
Ten strategies for leading at the edge
Vision and quick victories
Strategy 1: never lose sight of the ultimate goal, and focus energy on short-term objectives
Symbolism and personal example
Strategy 2: set a personal example with visible, memorable symbols and behaviors : optimism and reality
Strategy 3: instill optimism and self-confidence, but stay grounded in reality : stamina
Strategy 4: take care of yourself : maintain your stamina and let go of guilt
The team message
Strategy 5: reinforce the team message constantly : "We are one : we live or die together."
Core team values
Strategy 6: minimize status differences and insist on courtesy and mutual respect :
Conflict
Strategy 7: master conflict : deal with anger in small doses, engage dissidents, and avoid needless power struggles
Lighten up!
Strategy 8: find something to celebrate and something to laugh about : risk
Strategy 9: be willing to take the big risk
Tenacious creativity
Strategy 10: never give up : there's always another move
Continuing your expedition
Learning to lead at the edge
Epilogue: what makes an exceptional leader?
Tools for leading at the edge
Expedition toolkit
Critical leadership skills survey
Your leadership expedition : a personal development plan
Your leadership expedition map
Identifying hidden conflicts : conducting a moose round-up
Resolving conflicts : lessons from the martial arts
Further readings from the edge
Notes
Index.